We ship our packages worldwide. Shipping time is calculated each time differently based on where you are located.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

If you would like to modify or cancel your order, please email us at team@rainsberg.store immediately after you have purchased your product. We will email you within 24 hours to confirm your changes and any further instructions. 

If you would like to change your shipping address, please email us at team@rainsberg.store immediately after you have purchased your product. We will email you within 24 hours to confirm the change in your address. We cannot change your address once it is in transit. Please contact your local postal office to have your mail forwarded to you.

We are sorry that your product arrived damaged, accidents do rarely occur during shipment. Do not worry, please send us an email at team@rainsberg.store. We will work with you to get this resolved immediately. Please send us pictures or videos of the damages with the email.